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Collection Notice

Why we collect personal information

The Department of Customer Service collects your personal information to enable us to conduct business with you. Your personal information is voluntarily supplied by you. Without your personal information we may not be able to issue quotes and work may not be able to be done or delivered, nor billing documents issued correctly.

Type of information that is collected

In order to do business with you we require the following information:
• Your name
• Your role
• Your email address
• Your contact phone number
• Invoicing or trading name
• Company or entity name (if different to above)
• ABN
• Company Code
• Cost Centre
• GL Account
• Contact for signing off / approving Journals
• Workplace address
• Delivery address (if it differs from your workplace address)
• Payment address (if it differs from your workplace address)
No other details are required.

Secure storage of information

We will take reasonable security measures to protect your personal information from loss, unauthorised access, use, modification, disclosure, or other misuse.
The Department of Customer Services is committed to making sure your personal data is secure. Your personal information will be stored securely, not kept longer than necessary, and disposed of appropriately.

Disclosure of information

We do not disclose your information outside of the Department of Customer Service, unless you have authorised permission of your details to be shared.
No disclosure is made to any overseas entity.

You can access and correct your personal information

You may ask for access to the personal information we hold about you at any time and request rectification, erasure, and restriction of your personal information.

Contact

If you are concerned about an alleged breach of privacy law or any other regulation, please contact digital.services@customerservice.nsw.gov.au